When is a complaint justified?
As a company producing promotional gadgets, we understand that sometimes situations arise where a product does not meet expectations. In this post, we will show when a complaint is justified and will be accepted, and when it is not, illustrating this with concrete examples from our practice. We do our best to avoid complaints. The most important document is the visualization, where we mark errors and potential issues that may not print correctly. Please read the visualization carefully and follow the guidelines to avoid mistakes.